Returns and Exchanges
We want you to be completely satisfied with your purchase
Easy Returns
Return items within 30 days for a full refund. Items must be in original condition with tags attached.
Free Exchanges
Exchange for a different size or colour within 30 days. Customers are responsible for any shipping costs associated with returns.
Quick Refunds
Refunds are processed within 5-7 business days after we receive your return. The original payment method will be credited.
Return Policy Details
Return Window: 30 days from purchase date
Condition Requirements:
- Items must be unworn and in original condition
- All original tags must be attached
- Original packaging must be included
Non-returnable Items:
- Final sale items
- Personalised or customised products
- Intimate apparel for hygiene reasons
International Orders
Relieve is not responsible for customs fees, lost, or unclaimed packages.
If a package is returned to us due to non-delivery or customs refusal, the customer will be responsible for any re-shipping costs.
Need Help?
We’re here to help — if you have any questions, reach out to us anytime at hello@relieveshop.com
Contact Support